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Terms & Conditions

Please read these terms and conditions carefully before using Market Mediator services. By accessing and using our platform, you acknowledge that you have read, understood, and agree to be bound by these terms.

Last Updated: September 9, 2025

1. Introduction and Acceptance

Welcome to Market Mediator. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Client," or "you") and Market Mediator Financial Services ("Company," "we," "us," or "our"). These Terms govern your use of our trading platform, services, and any related software, applications, or websites.

By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our services.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes acceptance of the revised Terms.

2. Eligibility and Account Registration

2.1 Eligibility Requirements

To use our services, you must:

  • Be at least 18 years of age or the age of majority in your jurisdiction
  • Have the legal capacity to enter into binding agreements
  • Not be a resident of any jurisdiction where our services are prohibited
  • Provide accurate and complete information during registration
  • Not have been previously suspended or banned from our platform

2.2 Account Registration

You must register for an account to access our trading services. During registration, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your login credentials confidential and secure
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized account access

3. Services and Trading

3.1 Trading Services

Market Mediator provides access to financial trading services including but not limited to:

  • Foreign exchange (Forex) trading
  • Cryptocurrency trading
  • Stock and equity trading
  • Commodity trading
  • Index and ETF trading
  • AI-powered trading algorithms and analysis tools

3.2 Risk Disclosure

Trading financial instruments involves significant risk and may result in the loss of your invested capital. You should not invest money that you cannot afford to lose. Past performance is not indicative of future results. Market prices can be extremely volatile and may be influenced by factors beyond our control.

⚠️ Important Risk Warning

Trading involves substantial risk of loss and is not suitable for all investors. You could lose all of your deposited funds. Please ensure you fully understand the risks before trading and seek independent financial advice if necessary.

4. Financial Terms and Conditions

4.1 Deposits and Withdrawals

All deposits and withdrawals are subject to our verification procedures and may take up to 5 business days to process. We reserve the right to request additional documentation for verification purposes.

4.2 Fees and Charges

We maintain transparent fee structures for all our services. Fees may include but are not limited to:

  • Trading commissions and spreads
  • Overnight holding fees (swaps)
  • Withdrawal and deposit fees
  • Account maintenance fees
  • Inactivity fees for dormant accounts

4.3 Margin and Leverage

Trading on margin involves borrowing funds to increase your trading position. Leverage amplifies both potential profits and losses. You are responsible for maintaining adequate margin levels and may face margin calls or position closures if margins fall below required levels.

5. Prohibited Activities and Compliance

5.1 Prohibited Uses

You agree not to engage in any of the following prohibited activities:

  • Market manipulation or fraudulent trading practices
  • Money laundering or terrorist financing
  • Using our services for illegal purposes
  • Attempting to circumvent our security measures
  • Creating multiple accounts without authorization
  • Using automated trading systems without disclosure
  • Sharing account access with unauthorized third parties

5.2 Compliance Requirements

We operate under strict regulatory compliance standards. You agree to cooperate with all compliance procedures including but not limited to identity verification, source of funds documentation, and regulatory reporting requirements.

6. Intellectual Property and Privacy

6.1 Intellectual Property Rights

All content, software, trademarks, and intellectual property on our platform are owned by Market Mediator Financial Services or our licensors. You may not reproduce, distribute, modify, or create derivative works without explicit written permission.

6.2 Privacy and Data Protection

We are committed to protecting your privacy and personal data in accordance with applicable data protection laws. Our Privacy Policy details how we collect, use, and protect your information. By using our services, you consent to our privacy practices as outlined in our Privacy Policy.

7. Limitation of Liability and Disclaimers

7.1 Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

7.2 Limitation of Liability

To the maximum extent permitted by law, Market Mediator Financial Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or trading opportunities, regardless of the theory of liability.

7.3 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, or technical failures.

8. Account Termination and Suspension

8.1 Termination Rights

We reserve the right to suspend or terminate your account at any time, with or without cause, and with or without prior notice. You may also terminate your account by contacting our customer support team.

8.2 Effect of Termination

Upon termination, your access to our services will cease immediately. We will process the withdrawal of your remaining account balance, subject to applicable fees and regulatory requirements. Provisions of these Terms that by their nature should survive termination shall remain in effect.

9. Dispute Resolution and Governing Law

9.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where our company is incorporated, without regard to conflict of law principles.

9.2 Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration. You waive any right to participate in class action lawsuits or class-wide arbitration.

9.3 Complaints Procedure

If you have a complaint about our services, please contact our complaints department at support@marketmediator.cc. We will investigate and respond to your complaint within 14 business days.

Legal Contact Information

Legal Department: legal@marketmediator.cc

Compliance Officer: compliance@marketmediator.cc

Regulatory Queries: legal@marketmediator.cc

Address: 2130 Fulton Street, San Diego, CA 94117-1080 USA

Phone: +1 (904) 2998 148

10. Miscellaneous Provisions

10.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Market Mediator Financial Services regarding your use of our services.

10.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect. The unenforceable provision will be replaced with an enforceable provision that most closely matches the intent of the original provision.

10.3 Assignment

We may assign or transfer these Terms or our rights and obligations hereunder without restriction. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

10.4 Contact Information

For questions about these Terms, please contact our legal department at legal@marketmediator.cc or write to us at 2130 Fulton Street, San Diego, CA 94117-1080 USA.

📋 Agreement Acknowledgment

By using Market Mediator services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms are legally binding and enforceable.